Privacy and Security
 
Advance Valves's Privacy Principles
 
Our business has been built on trust between our customers and ourselves. To preserve the confidentiality of all information you provide to us, we maintain the following privacy principles:
 
  • We only collect personal and business-related information that we believe to be relevant and required to understand your business needs and to conduct our business.
  • We use this information to provide you with better customer services and products.
  • We may convey your personal information to other Advance group companies or agents, as permitted by law.
  • We will not disclose your data to any other external organisation unless we have your consent or are required by law or have previously informed you.
  • We may be required from time to time to disclose your personal information to Governmental or judicial bodies or agencies or our regulators, but we will only do so under proper authority.
  • We aim to keep your data on our records accurate and up-to-date.
  • We maintain strict security systems designed to prevent unauthorised access to your personal information by anyone, including our staff.
  • All Advance Valves companies, our staff and third parties with permitted access to your information are specifically required to observe our confidentiality obligations.
 
By maintaining our commitment to these principles, we at Advance Valves will ensure that we respect the inherent trust that you place in us.
 
Your privacy matters to us
 
This section provides specific details of how we treat any personal information you might wish to provide us when you visit this site.
 
Data Security
 
  • Security is our top priority. Advance Valves will strive at all times to ensure that your personal data will be protected against unauthorised or accidental access, processing or erasure. We maintain this commitment to data security by implementing appropriate physical, electronic and managerial measures to safeguard and secure your personal data.
  • The secure area of our website supports the use of 128-encryption technology - an industry standard for encryption over the Internet to protect data.
  • Our web servers are protected behind "firewalls" and our systems are monitored to prevent any unauthorised access. We will not send personal information to you by ordinary email. .All practical steps will be taken to ensure that personal data will not be kept longer than necessary and that Advance Valves will comply with all statutory and regulatory requirements concerning the retention of personally identifiable information.
 
Security Assurance
 
  • Both you and Advance Valves play an important role in protecting against online fraud. Do not share your User ID and / or password or allow access or use of it by others. We endeavor to put in place high standards of security to protect your interests.
  • You should safeguard your unique User ID and Password by keeping it secret and confidential. Never write them down or share these details with anyone. When choosing your unique User ID and Password for the first time, do not create it using easily identifiable information such as your birthday, telephone number or a recognisable part of your name. If you think your User ID and /or password has been disclosed to a third party, is lost or stolen and unauthorised transactions may have been conducted, you are responsible to inform us immediately.
 
Collection of Personal Information
 
  • Use of "cookies". Your visit to this site may be recorded for analysis on the number of visitors to the site and general usage patterns. Some of this information will be gathered through the use of "cookies". Cookies are small bits of information that are automatically stored on a person's web browser in their computer that can be retrieved by this site. Should you wish to disable these cookies you may do so by changing the setting on your browser. However, you will be unable to enter certain part(s) of our website.
  • Marketing Promotions Occasionally we may collect personal information from visitors to this site and those individuals that participate in a promotion. Such information is only collected from individuals who voluntarily provide us with their personal information. We may use this information to advise them of products, services and other marketing materials, which we think may be of interest to them. We may also invite visitors to this site to participate in market research and surveys and other similar activities.
 
If we do ask you to provide personal information, we will always specify the purpose for which such personal information is collected and ensure that it is only used for the purpose specified at the time of collection.
 
Our Information Collection Statement : The Statement is intended to notify you why personal data is collected, how it will be used and to whom data access requests are to be addressed.
 
  1. Why we collect your data - we collect your personal information to carry out and administer our services to you and in an effort to improve your customer experience.
  2. Data is also collected from customers in the ordinary course of business to continue the relationship.
  3. How your data may be used - Data relating to a customer may be used to:
    1. Facilitate the daily operation of the products and services provided to customers;
    2. conduct credit checks;
    3. design related products for customers' use;
    4. meet the disclosure requirements of any law binding on the Organisation or any of its branches;
    5. to fulfill any other purposes relating thereto.

     

    d. Disclosure of your personal information - Information held by the Organisation relating to a customer will be kept confidential but the Organisation may provide such information to the following parties for the purposes set out in paragraph (c).